Disabled Services

Are your facilities ADA compliant?
The Thomas & Mack Center, Sam Boyd Stadium and Cox Pavilion are committed to ensuring that every guest is provided a safe and pleasurable atmosphere. All three facilities recognize the needs of persons with disabilities and have met or exceeded the requirements of the Americans With Disabilities Act.

 

Are assisted listening devices available?
Assisted listening devices are available in exchange for identification cards at the Thomas & Mack Center. Devices are located at the Guest Relations Booth located on the main concourse near sections 107.

Also available at all three facilities:

  • TDD Phones
  • Disabled access phones-lowered for wheelchair access and include volume control devices

 

Do your facilities provide accessible parking?
Designated parking is available for guests with disabilities at all three facilities. There are 52 spaces at the Thomas & Mack Center, 6 spaces at the Cox Pavilion and 72 spaces at Sam Boyd Stadium. Cox Pavilion events will also have access to Thomas & Mack Center disabled parking spaces.

 

Do your facilities provide drop-off?
Guests needing special assistance and close access to the building entrances are welcome to be dropped off at the entrance to the Thomas & Mack Center, or gates 1-2 at Sam Boyd Stadium.

Elevators are available inside the main lobby of the Thomas & Mack Center, guests attending events at the Cox Pavilion will use these elevators as well.

You will also find escalators outside the facility.

ADA ramps are located at each entrance of the stadium.

 

Can I purchase tickets for accessible seating?
All three venues offer accessible seating areas to accommodate guests. Availability and type of accessible seating tickets will vary based on the venue and/or the type of event, and are subject to availability.

UNLVtickets offers two convenient ways to order accessible seating tickets.

Order your tickets by phone at (702) 739-FANS (3267), and notify the ticket agent of your needs. You may also purchase accessible seating online at www.unlvtickets.com. When you choose your event, click on the Accessible Seating icon and you will be directed to purchase ADA seats.

All three facilities also provide guests with the following:

  • Lowered concession windows
  • Accessible restrooms
  • Wheelchair accessible ticket windows

 

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